Game is selling defective / poor quality I Life laptops

I bought a ILife laptop in November 2019 and the hinge completely broke off, we rarely used and if we did we used it with care and correct protocol. We decided to take it back as this was not due to the negligence or normal wear and tear. When we arrived at customer service we were told that this is not covered by the warranty and we need to pay for the repairs, which will cost us close to the retail price. Nowhere is the warranty booklet do they mention what to do it the product is defective. This is unacceptable, clearly, the laptop is of bad quality and defective. When mentioned this to the manager again he stated that it is not covered by the warranty. This is poor customer service and a total *******! I want the laptop repaired/replaced free of charge or I want to be reimbursed for it