mX
musa X
1 reviews | Active since Dec 2022
10 Oct 2023, 12:11
Game is refusing to refund my money back
I ordered an item online on the 7th of September and my order is still not delivered and I have query this with game store and game online requesting them to refund my money back no one seems to assist, it look like they refusing to refund my money back its over a month now going back and forth with Game, I am never again buying anything online at Game they are very very bad
Helpful (0)
Replies (5)0
Replies (5)
Game's replyOfficial
10 Oct 2023, 15:26Hi Musa,
Thank you for reaching out.
I'm sorry, your query hasn't been sorted as expected. This is certainly not the experience we want you to have.
Your query was escalated to our senior online team and you will be reverted to.
Kind regards
SG
Thank you for reaching out.
I'm sorry, your query hasn't been sorted as expected. This is certainly not the experience we want you to have.
Your query was escalated to our senior online team and you will be reverted to.
Kind regards
SG
Game's reply10 Oct 2023, 15:26
Official
Hi Musa,
Thank you for reaching out.
I'm sorry, your query hasn't been sorted as expected. This is certainly not the experience we want you to have.
Your query was escalated to our senior online team and you will be reverted to.
Kind regards
SG
Thank you for reaching out.
I'm sorry, your query hasn't been sorted as expected. This is certainly not the experience we want you to have.
Your query was escalated to our senior online team and you will be reverted to.
Kind regards
SG
mX
musa X's updateReviewer Update
10 Oct 2023, 16:04please make sure this is n urgent matter. I am sick and tired of your stories and promises
mX
musa X's update10 Oct 2023, 16:04
Reviewer Update
please make sure this is n urgent matter. I am sick and tired of your stories and promises
Game's replyOfficial
10 Oct 2023, 17:31Your query is with our team at head office, Musa.
Game's reply10 Oct 2023, 17:31
Official
Your query is with our team at head office, Musa.
mX
musa X's updateReviewer Update
16 Oct 2023, 10:12the date is 16 October now and still no one has come back to me regarding my refund, why Game you treating me like this ?????????
mX
musa X's update16 Oct 2023, 10:12
Reviewer Update
the date is 16 October now and still no one has come back to me regarding my refund, why Game you treating me like this ?????????
Game's replyOfficial
16 Oct 2023, 15:11Hi Musa, I'm sorry your query has not been sorted. Our finance team is working to get this sorted with the courier and store. 🙏
Game's reply16 Oct 2023, 15:11
Official
Hi Musa, I'm sorry your query has not been sorted. Our finance team is working to get this sorted with the courier and store. 🙏