PN
Paul N
1 reviews | Active since Mar 2009
24 Apr 2015, 12:02
Game is playing games with items on special
The Game Sales pamphlet starting 21st April shows Typek copy paper box for R169. On 22nd I was at Cresta and decided to get one box.<br> No stock. The floor manager was talking about a fast moving items, pamphlet printed two weeks before, but avoided my question if there was any at the start of the sale. Either they do false advertising or they have no idea how to plan ahead. Today I phoned the Clear water branch and after one disconnected call I was told the person to tell me if they keep stock was not available and they will call me back. I am still waiting. Maybe that is why they call themselves GAME.
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Replies (1)Game's replyOfficial
24 Apr 2015, 14:24Hello paul17,
We acknowledge receipt of your complaint with reference ***.
Thank you for your email letting us know of your disappointment in being unable to find the item you were looking for. I realize how frustrating it can be when you make an effort to go to the store and can't find the item. We apologize for your inconvenience in this matter.
Store management will find you stock of the item or substitute it and will contact you to discuss this matter. Please take note that the store do have the right to limit stocks.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***.
Thank you for your email letting us know of your disappointment in being unable to find the item you were looking for. I realize how frustrating it can be when you make an effort to go to the store and can't find the item. We apologize for your inconvenience in this matter.
Store management will find you stock of the item or substitute it and will contact you to discuss this matter. Please take note that the store do have the right to limit stocks.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Game's reply24 Apr 2015, 14:24
Official
Hello paul17,
We acknowledge receipt of your complaint with reference ***.
Thank you for your email letting us know of your disappointment in being unable to find the item you were looking for. I realize how frustrating it can be when you make an effort to go to the store and can't find the item. We apologize for your inconvenience in this matter.
Store management will find you stock of the item or substitute it and will contact you to discuss this matter. Please take note that the store do have the right to limit stocks.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***.
Thank you for your email letting us know of your disappointment in being unable to find the item you were looking for. I realize how frustrating it can be when you make an effort to go to the store and can't find the item. We apologize for your inconvenience in this matter.
Store management will find you stock of the item or substitute it and will contact you to discuss this matter. Please take note that the store do have the right to limit stocks.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
