VM
Viwe M
1 reviews | Active since Jan 2021
12 Jan 2021, 19:14
GAME IS NONSENSE
I bought a tummy belt for my wife yesterday afternoon at Game with no sure if I'm taking the right size,I then asked one of the staff who was working on that department if I can be able to bring it back if its not the correct size and she agreed that I can bring it back...today i took it back for the right size,but all changed to "they do not take tummy belts back",when i asked for the yesterday's lady they say they dont remember who was working in that department yesterday..I escalated the matter to demanding to see the manager, that too failed to solve the problem.
All i want now is my money back and nothing more from that branch.
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Replies (1)0
Replies (1)Game's replyOfficial
13 Jan 2021, 08:16Hi Viwe,
I'm sorry for the service you received and the information given.
This is not the experience we want you to have. Please advise which store you visited so that we can have the matter sorted.
Kind Regards
Suhayfa Gabriels
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za
I'm sorry for the service you received and the information given.
This is not the experience we want you to have. Please advise which store you visited so that we can have the matter sorted.
Kind Regards
Suhayfa Gabriels
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za
Best regards,
Game's reply13 Jan 2021, 08:16
Official
Hi Viwe,
I'm sorry for the service you received and the information given.
This is not the experience we want you to have. Please advise which store you visited so that we can have the matter sorted.
Kind Regards
Suhayfa Gabriels
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za
I'm sorry for the service you received and the information given.
This is not the experience we want you to have. Please advise which store you visited so that we can have the matter sorted.
Kind Regards
Suhayfa Gabriels
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za
Best regards,
