mJ
michelle J
1 reviews | Active since Apr 2009
05 Jan 2024, 21:38
Game is disappointing
Very upset with Game. Delivered half of my order, battling to communicate with them. They also sent me wrong item but I am expected to return to them in 7 days??? At my expense!! I did online shopping because I dont drive.
Helpful (0)
Replies (3)0
Replies (3)
Game's replyOfficial
06 Jan 2024, 07:59Hi Michelle, thank you for getting in touch. I'm sorry, the incorrect item was delivered and for the inconvenience this has caused. Your query is escalated to the relevant team, and you will be reverted to.
Best regards,
Game's reply06 Jan 2024, 07:59
Official
Hi Michelle, thank you for getting in touch. I'm sorry, the incorrect item was delivered and for the inconvenience this has caused. Your query is escalated to the relevant team, and you will be reverted to.
Best regards,
mJ
michelle J's updateReviewer Update
06 Jan 2024, 16:49This is the frustrating part. I never received any phone calls from Game, I have truecaller, and every single time I send an email back to one of you guys, it bounces back as undeliverable?? Please phone me or send a proper email address.
mJ
michelle J's update06 Jan 2024, 16:49
Reviewer Update
This is the frustrating part. I never received any phone calls from Game, I have truecaller, and every single time I send an email back to one of you guys, it bounces back as undeliverable?? Please phone me or send a proper email address.
Game's replyOfficial
08 Jan 2024, 09:34Hi Michelle, thank you for coming back to us. The complaints colleague has tried calling you on *** and the call goes to voice mail. He has emailed you at ***. Kindly check your spam and junk folders if the email is not in your inbox as he requires pictures of the incorrect item you received.
Best regards,
Game's reply08 Jan 2024, 09:34
Official
Hi Michelle, thank you for coming back to us. The complaints colleague has tried calling you on *** and the call goes to voice mail. He has emailed you at ***. Kindly check your spam and junk folders if the email is not in your inbox as he requires pictures of the incorrect item you received.
Best regards,