1 reviews | Active since Apr 2020
GAME IS A **** STAIN ON THE SOUTH AFRICAN RETAIL INDUSTRY
If there was a minus star I would give -10 On May 7th, 202o we placed an online order for products due to not wanting to risk the stores durring lock down. that being said.
1 Order was confirmed and email received and delivery time was indicated as 5 - 7 working days, then on day 8 we followed up and were told by a rude and arrogant service individual (if one can call her that) that they (Game) went ahead and willy-nilly changed delivery times from 5-7 days to 7-10 days without informing the clients. One should honor the commitment made in the first place but seems this is beyond the ignoramuses at Game's comprehension.
Now after 9 days 1 of the 3 items we ordered were delivered, since May 15th when the 1st item was delivered we have received numerous sms messages stating that the outstanding items were on its way and that the courier would be in contact but here we are on May the 23rd and nothing and no-one in sight,
Trying tho call that gawd damned ***number of them or emailing them at *** has proven to be a futile exercise and this damn idiots who call them a retail store cannot afford one the courteousy of answering a ****** call or respond to an email. MASSMART should have closed the damn Game Stores in SA and kept the Dion Wired Stores at least Dion Wired had people employed with more than 2 brain cells between their ears. This Amoeba's (apologies for insulting a harmless one celled organism) should not even be worth my time to complain about but we paid for a service which is clearly not being rendered, WHAT DO YOU CALL THIS GAWD DAMN SERVICE?
YOUR ARE DISGRACE AND A STAIN ON THE RETAIL INDUSTRY.
Truth be told I have lost all believe and respect in your brand, your service, your personnel and service and will no longer support any of your retail stores from now on out.
This whole culture of typing and issuing apologies willy-nilly in the media and social media does not fly with me any more It has become to easy for big business and retail to issue apologies. the words I/WE ARE SO SORRY means absolutely jack-**** to any one any more..... we will issue an apologize and hope the customer forgets and forgives and we will continue on our path.
WELL SURPRISE, THIS CUSTOMER DOES NO LONGER FORGET NOR FORGIVE, IT IS NO LONGER IN MY NATURE, Your company *****ed with an elderly pensioner and she and me will make it our mission to destroy your reputation where and when ever we can. WATCH THIS SPACE this is not a just a mere threat but a clear and definite promise.
Truth be told I have lost all believe and respect in your brand, your service, your personnel and service and will no longer support any of your retail stores from now on out.
This whole culture of typing and issuing apologies willy-nilly in the media and social media does not fly with me any more It has become to easy for big business and retail to issue apologies. the words I/WE ARE SO SORRY means absolutely jack-**** to any one any more..... we will issue an apologize and hope the customer forgets and forgives and we will continue on our path.
WELL SURPRISE, THIS CUSTOMER DOES NO LONGER FORGET NOR FORGIVE, IT IS NO LONGER IN MY NATURE, Your company *****ed with an elderly pensioner and she and me will make it our mission to destroy your reputation where and when ever we can. WATCH THIS SPACE this is not a just a mere threat but a clear and definite promise.