GAME IS A JOKE

DISGRACEFUL IS HOW THEIR SERVICE IS..I PURCHASED A FRIDGE ONLINE AND WAS PROMISED DELIVERY IN 3-5 WORKING DAYS BUT IT NEVER CAME VIA THEIR 3RD PARTY DELIVERY GUYS WHO ARE JUST AS USELESS AND ACTUALLY **** ABOUT COMING TO MY PREMISES AND SAID NO1 WAS HOME WHEN WE ARE HERE ALWAYS..I THEN REQUESTED A REFUND ON THE 06/12 AND WAS TOLD THAT IL GET MY REFUND IN 3-5 WORKING DAYS AND TODAY IS THE 19/12 AND I HAVE STILL NOT RECEIVED ANY MONEY!!! GAMES SERVICE DELIVERY HAS REALLY GONE DOWN THE GUTTERS AND THEIR SUPPORT BASE DONT KNOW WHAT THEY ARE DOING...VERY UNPROFESSIONAL