MH
Michelle H

1 reviews | Active since Oct 2017

06 Oct 2017, 15:40

Game is a joke

I bought a washing machine 5 weeks ago. Paid and was told they don't have stock and I would have to wait 2 weeks. 2 weeks later I called and was told I had to wait another 2 weeks. Now I called again and was told end of next week which would make it 6 weeks to get my machine delivered!!! Extremely bad service!!!

0
Replies (3)
Game
Game's reply06 Oct 2017, 15:45
Official

We acknowledge receipt of your complaint with reference ***8 and apologise for your inconvenience in this matter.

Senior Management will contact you to discuss as unfortunately the Supplier did let us down in supplying the stock on time.

Regards.

Group Customer Service Advisor

***

Tel: ***73

Best regards,

MH
Michelle H's update08 Oct 2017, 08:46
Reviewer Update
Hi please read my comment below.
Game
Game's reply09 Oct 2017, 09:00
Official

Further to the above matter we confirm that the store offered you a substitute which was already delivered. We trust that you will be happy with your item.

egards.

Group Customer Service Advisor

***

Tel: ***73

Best regards,