GAME *********** OF RUNNING ONLINE SHOPPING SERVICE

I placed an order on the 20th of the december still no communication whatsoever. I already added a post here and I was told I would get feedback within 24 hours but no feedback. Called the call centre and I was told that they would call me back regarding my order but no one called. Finally got through to someone today and they said they put the request through to head office and they cant do anything about it. I called head office(Mass discounters) and asked to be put through to someone who can help me with an online order, they put me through but no one answered, I got put on hold 3 times. I put 3 times again and still got put on hold, Even called the manager and got put on hold. Literally waited more than 20 min being put on hold. Who the hell is gonna pay for my phone bill???!!!! The last time I called I was trying to explain to the lady that, no one is picking up but she didnt even wait for me to finish, she transferrred me and as you would guess I got put on hold again.

This is absolutely ridiculous! Are mass discounters so *********** that they cant tend to customers complaints and provide support. I am beyond mad. I swear this is probably the worst service I have ever received. Was there literally no one in the online shopping dept that could answer the damn phone??? No wonder the game online shopping service is so terrible.

I will never buy from game again and I will make sure I will tell everyone about this experience so they do not buy from them too!!!

Please do not respond with the automated response that you are sending everyone else, cos it is useless just as the service I received by mass discounters and game.