JM
Jean M

1 reviews | Active since Jun 2019

02 Jun 2019, 13:36

Game in Springs Mall, rude staff

Game at Springs Mall has horrible staff. This is my second time there and it will be my last. One of the staff members(didn't catch her name), stopped my sister outside of the shop because she had a package from another store in her hand. The lady wanted to see a receipt. The receipt was with me and after I showed it to her she told us to just f... Off. This is highly inappropriate and totally uncalled for.

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Replies (1)
Game
Game's reply03 Jun 2019, 09:55
Official
Hi Jean, 

I'm so sorry for the experience you had at the Springs Mall store.

Please know that we do not condone this type of behaviour and that the management team will be advised.

This will be looked into and we will be in touch with you.

Kind Regards Suhayfa Gabriels Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ *** www.game.co.za