LG
Luan G

1 reviews | Active since Jul 2016

02 May 2017, 11:28

Game Illanga Mall, Nelspruit

<p>Yesterday we went looking for a new external hardrive and knowing that prices at Game is worth condidering, we stopped there first. As per usual at Game, nobody works there so firstly you have to find a walking corpse to see if they are willing, able or awake . Sometimes a person is lucky and you find one that knows where the correct corpse for the specific department is having his lunch or walking around observing other parts of the shop where prospective clients cant find them. We are pretty used to this so we include the procedures involved when shopping at Game (Makro is heading the same way slowly)</p> <p> </p> <p>Eventually we found life and we were presented with two hard drives, both brand new but not sealed. Both seals were broken showing evidence that both seperate drives`s boxes have been opened already. Why is this? Is there a movie or music club running where the staff members are using these drives amongst each other to copy and swop after work or weekends? Clearly they are and then they quickly bring it back in the morning or on a monday, format and repackage into the box.</p> <p> </p> <p>What FOOLS do you think we are? This **** needs to be exposed! Ill be searching for more ways of exposing this ******* and *****ed way of doing business.</p> <p> </p> <p>Stuff off Game. Your *****ed practices will be names and shamed!</p> <p> </p> <p> </p>

0
Replies (2)
Game
Game's reply02 May 2017, 12:21
Official

Good day,

We acknowledge receipt of your complaint with reference ***1 and would like to apologise for any inconvenience caused.

This matter was referred to management for further investigation

Regards

Game Customer Service

***

***73

LG
Luan G's update02 May 2017, 15:58
Reviewer Update

I just want to say thanks to Zamira, the store manager. She really tried to sort this out and keep customers walking away from the horrid service they get from the floor staff. Just to prove my point once again - my wife made a turn by game to see Zamira and the one guy at the till/counter reply to her was the following: "Yes, your husband called about this computer what what..." I rest my case...

Zamira, hats off to you coping with these imbeciles...