1 reviews | Active since May 2016
Game & Hisense Very very bad service
<p> I bought a hisense fridge from Game in Capegate on the 13th June 2016. Friday 16.09.2016 I loggeg a complaint with Game that the fridge is not working it is hot inside. A guy Luvuyo attended to the querry and said he is going to log a call with Hisense only on Monday. I through away a lot of meat because it went off. I through away a lot of food over the weekend. Now when I call them today they say the store is closed because they are doing stock take. I mean a fridge is an essential but their response is so slow and i have encountered loss. I can't buy food now. I must only buy meet when I ma going to cook it. I have not been contacted by anyone from Hisense yet. What do I do in the mean time???</p>
It is now the 5th day and I have not been contacted by anyone. Am I even going to be compensated for the waste of food that I had to throw away?
It is now the 5th day and I have not been contacted by anyone. Am I even going to be compensated for the waste of food that I had to throw away?
Further to the above matter we confirm that a call will be logged for a technician to attend and you will be advised accordingly by the store.
Regards.
Rina Taute
Group Customer Service Advisor
Tel: ***73
Further to the above matter we confirm that a call will be logged for a technician to attend and you will be advised accordingly by the store.
Regards.
Rina Taute
Group Customer Service Advisor
Tel: ***73