GAME & HISENSE SELLING 2ND HAND OR DAMAGED LED SMART TVS
<p>DO NOT BUY YOUR TV AT GAME & DEFINITELY DO NOT BUY A HISENSE SMART TV - I bought a Hisense 48" TV at game on the 15th July from Game Three Rivers. When i switched the TV on i noticed a blemish on the lower area of the screen when its dark. I emailed Game services the very next day & also cc sales@hisense along with an attachment of picture i took which i have attached again but till today i have received no response whatsoever. If i had known i'd have such an issue i would've settled for a different brand. I urge the public to check their purchase in store & avoid such a DISSAPPOINTMENT!! We work hard for our money & now i have to pay off a TV that is faulty. This is not right & i have asked for legal advice as i have heard nothing from either party! All i can say is DO NOT BUY YOUR TV AT GAME & DEFINITELY DO NOT BUY A HISENSE SMART TV because when you face issues they really will not care. Sies game!!</p>
Good day,
We acknowledge receipt of your complaint with reference ********** 4 and would like to apologise for any inconvenience caused.
This matter was referred to senior management for further investigation and assistance.
Regards
Herman van der Berg
Customer Service Advisor
Good day,
We acknowledge receipt of your complaint with reference ********** 4 and would like to apologise for any inconvenience caused.
This matter was referred to senior management for further investigation and assistance.
Regards
Herman van der Berg
Customer Service Advisor
Hi Herman, if i had only visited hellopeter 1st before purchasing the TV i would've never bothered doing so in the1st place! Why should i have to go through such lengths before i even get a response! Game does not care about its customers at all!! i guess once the 7 days have passed then hay who cares i cant return it! I personally think all Hisense products should be removed from your catalogue of products unless you guys have an agreement with them that you will sell their faulty products for large returns. This is PATHETIC & QUITE cleary Game doesnt care about the quality of products they offer us. I guess my next shopping experience will be at a Dion Wired! HORRIBLE PRODUCTS HORRIBLE SERVICE!
Hi Herman, if i had only visited hellopeter 1st before purchasing the TV i would've never bothered doing so in the1st place! Why should i have to go through such lengths before i even get a response! Game does not care about its customers at all!! i guess once the 7 days have passed then hay who cares i cant return it! I personally think all Hisense products should be removed from your catalogue of products unless you guys have an agreement with them that you will sell their faulty products for large returns. This is PATHETIC & QUITE cleary Game doesnt care about the quality of products they offer us. I guess my next shopping experience will be at a Dion Wired! HORRIBLE PRODUCTS HORRIBLE SERVICE!