GAME + HISENSE BAD CUSTOMER SERVICE!!!

People, I gave both Game and Hisense enough time to resolve this matter in a easy decent manner, they refuse to. So lets take it to the messy way. Bought a Hisense 75inch TV cash on 01 July 2022. One year later TV no longer working. Took it back properly in the Box. They asked me to take it home, Hisense will come out. Took Hisense almost 3 weeks, after me contacting Game continuously for assistance as I wanted the TV for the Rugby WC. Hisense collects my 75inch on an NP200 bakkie, didn't take the box, in the RAIN, put another TV on Top of mine. This is where I draw the line. I emailed GAME Customer service and told them how TV was handled, asked them for my money back because this is unacceptable. Everyone agrees with me. BY NOW ALSO PAST GAMES POLICY OF 21DAYS MONEY BACK!!!! Two week later Hisense returns my repaired TV, Game didn't even know I had my TV back, they still thought its not repaired yet. After soooo many phone calls to them, NO ONE can assist me with anything they just keep on telling me they are waiting for Hisense, who by this time don't have a care in the World because they gave my repaired TV back... I mean 1year, backlight problems? mishandle my R15 000 TV and I'm suppose to smile and say thank you????? NEXT STEP: CUSTOMER SERVICE OMBUDSMAN