1 reviews | Active since Dec 2011
<p>So I go to Game Heidelberg Mall on the shelve they have Topline 5pc Dust Masks for R25.00 yet it scanned R99.00 at the till, the have Trade Weld Weldi Gloves market R80.00, yet it scanned R110.00. they have a stramm welding mask, I request the price no box no price so the guy who is suppose to help is playing at the power liffting equipment, eventualy he comes to help then vanishes and never returns after 15min wait we left. Close your doors, yodo not have a Manager there if you books say you do what a joke dont know where you got the so called Manager, and I dont think you have a area Manager / Regional Manager as well, that store is so bad and the standards wow, fire the Area / Regional Manager, they not doing there job and no wonder Wall Mart is flying they take the money with incorrect pricing and no one can beat our price lol what a joke. I will gladly come show you what a Manager and Regional Manager should do. With the stramm helmet I can imagine you have loads of stock losses there. Wallmart sucks and Game Heidelberg please close your doors, you dont have the Managment there or tsupport team in place in a good area but lack of urgency, standards and quality staff and Management. </p>
We acknowledge receipt of your complaint with reference ***0 and apologise for any inconvenience in this matter.
I escalated the matter to the Regional Manager for investigation and senior management will contact you to discuss this matter.
Regards.
Group Customer Service Advisor
Tel: ***73
Best regards,
We acknowledge receipt of your complaint with reference ***0 and apologise for any inconvenience in this matter.
I escalated the matter to the Regional Manager for investigation and senior management will contact you to discuss this matter.
Regards.
Group Customer Service Advisor
Tel: ***73
Best regards,
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