Game Heater ****
I bought a heater for collection last week Wednesday, 8 days later. I still don’t have it, I asked for a refund on Monday, was told it will take 48 hours to process, it’s been 5 days and I still don’t have my money nor any form of confirmation that I will actually get it back.
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Game's replyOfficial
08 May 2026, 17:51Hi Ntombifuthi, Thank you for getting in touch. I'm sorry that you did not get the heater you ordered and that you're awaiting your refund. I've checked your details and saw that is was processed today and that the finance team have emailed you. Kindly check your spam and junk folders if it'd not in your inbox.
Best regards,
Game's reply08 May 2026, 17:51
Official
Hi Ntombifuthi, Thank you for getting in touch. I'm sorry that you did not get the heater you ordered and that you're awaiting your refund. I've checked your details and saw that is was processed today and that the finance team have emailed you. Kindly check your spam and junk folders if it'd not in your inbox.
Best regards,