AM
AMANDA M
1 reviews | Active since Jun 2013
27 Oct 2015, 15:31
GAME HAS NOT LIVED UP TO THEIR 21 DAY RULE
30/09 a small dot appeared on top left hand side of my Hisense 32\ HD tv.I was sure by the next day it would disappear I switched it off.01/10 I put the tv on & the mark was as big as my thumb & a green line spread down the screen.I switched it off & decided to take the tv in on 02/10.I arrived at repairs counter an indian lady (without a name tag) advised me to go to the tv section for inspection.I advised the gentleman what had happened & he asked me if I was sure it was not tempered with
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Replies (1)Game's replyOfficial
30 Oct 2015, 07:45Hello amanda.n.maka,
We acknowledge receipt of your complaint with reference ***8 and apologize for your inconvenience in this matter.
As discussed with management this item is out of guarantee and you undertook to collect the TV from the store.
We look forward having you in the store in the near future.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***8 and apologize for your inconvenience in this matter.
As discussed with management this item is out of guarantee and you undertook to collect the TV from the store.
We look forward having you in the store in the near future.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Game's reply30 Oct 2015, 07:45
Official
Hello amanda.n.maka,
We acknowledge receipt of your complaint with reference ***8 and apologize for your inconvenience in this matter.
As discussed with management this item is out of guarantee and you undertook to collect the TV from the store.
We look forward having you in the store in the near future.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***8 and apologize for your inconvenience in this matter.
As discussed with management this item is out of guarantee and you undertook to collect the TV from the store.
We look forward having you in the store in the near future.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
