Game has failed to deliver an online order placed 22 days ago

If there were negative star ratings I would have taken that option! Never trust Game Stores to deliver! I placed an order online on 29 October and still have not received the second item! When I called them on the 5th of November after they delivered the first item, I was told that there was a system error which they will have to follow up with Head Office. I called again on the 7th and Andisiwe who works at the call centre promised me that I would receive my order before Tuesday the 13th. Thereafter I called the head office and a lady by the name Thembile promised that I would definitely get my order yesterday, 20 Nov. I called again this morning and couldn't get hold of both the two ladies who were assisting me. I was then told to wait, I will receive the order later today.

I am beyond frustrated! I have been more than patient with Game Stores. All they are good at is just "apologizing for the inconvenience caused". I paid cash for these items and it was meant to be my mother's birthday present and unfortunately the order is late!

I repeat, never trust Game Stores to deliver!