CG
Claire G

1 reviews | Active since Sept 2016

06 Sept 2016, 10:07

Game- Happy to take your money and never deliver item

<p>Last week Monday I went to Game Fourways to purchase a lawnmower that was on special. As there was no stock available they confirmed with another branch that they had stock and I paid for it upfront. They told me that it would be there the following day. I went back on Thursday and firstly after waiting at information and being ignored for 10 minutes I ran around the shop to find someone to help. After finding someone they told me they have no idea about my order and that I must right down my details and they will call me back. I still haven’t had any feedback and at this point Game have ****** R1300 from me.</p>

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Replies (2)
Game
Game's reply06 Sept 2016, 11:29
Official

Thank you for letting us know of your disappointment in being unable to find the item you were looking for. I realize how frustrating it can be when you make an effort to go to the store and can’t find the item. We apologize for your inconvenience in this matter.

Store management will find you stock of the item and will contact you to discuss this matter.

Regards.

Rina Taute

Group Customer Service Advisor

Tel: 0 ********** 2273

CG
Claire G's update08 Sept 2016, 09:33
Reviewer Update

Hi Rina,

Cleary Game doesn’t care about my inconvenience at all as I still haven’t had any response or call. You have ****** my money and don’t care.