AB
Angelique B
1 reviews | Active since Dec 2010
11 Nov 2019, 08:46
GAME had NO communication in their accounts department!
You'd think that you pay your account off, that Game would leave you alone. Even after receiving a paid up letter and asking them to close the account, seen that I am charged for NO service or money owed. What is the communication at this place?????
I received an invoice end of September(after already paying up the full amount), then received the paid up letter. And once again I received another invoice in October. What do you lot not understand when an account is paid up?!!!!!!
Helpful (0)
Replies (3)0
Replies (3)
Game's replyOfficial
11 Nov 2019, 10:09Hi Angelique,
Thank you for taking my call.
As discussed, i will have the matter escalated to RCS and provide you with feedback.
If you need further assistance, please contact us on ***, and request to speak to Tammy.
Kind Regards
Tamlyn Lockman
Thank you for taking my call.
As discussed, i will have the matter escalated to RCS and provide you with feedback.
If you need further assistance, please contact us on ***, and request to speak to Tammy.
Kind Regards
Tamlyn Lockman
Game's reply11 Nov 2019, 10:09
Official
Hi Angelique,
Thank you for taking my call.
As discussed, i will have the matter escalated to RCS and provide you with feedback.
If you need further assistance, please contact us on ***, and request to speak to Tammy.
Kind Regards
Tamlyn Lockman
Thank you for taking my call.
As discussed, i will have the matter escalated to RCS and provide you with feedback.
If you need further assistance, please contact us on ***, and request to speak to Tammy.
Kind Regards
Tamlyn Lockman
AB
Angelique B's updateReviewer Update
12 Nov 2019, 09:47Thank you for phoning Tamlyn.
I would also like to thank Nazeema for contacting me from RCS and for sorting out this matter.
I would also like to thank Nazeema for contacting me from RCS and for sorting out this matter.
AB
Angelique B's update12 Nov 2019, 09:47
Reviewer Update
Thank you for phoning Tamlyn.
I would also like to thank Nazeema for contacting me from RCS and for sorting out this matter.
I would also like to thank Nazeema for contacting me from RCS and for sorting out this matter.
AB
Angelique B's updateReviewer Update
12 Nov 2019, 13:07So after sorting everything out with Nazeema yesterday, I STILL get a phone call now to say I have money outstanding! RCS has NO communication s****s between them. I am really getting VERY annoyed at trying to get something sorted out that was suppose to be handled in August already!!!! If I get blacklisted because of this, I will make the biggest uproar. I can't stand *********** people. Maybe RCS should rethink their system, if they can't even sort something as simple as this out. How many people haven't you done in and taken money from for no reason?!
AB
Angelique B's update12 Nov 2019, 13:07
Reviewer Update
So after sorting everything out with Nazeema yesterday, I STILL get a phone call now to say I have money outstanding! RCS has NO communication s****s between them. I am really getting VERY annoyed at trying to get something sorted out that was suppose to be handled in August already!!!! If I get blacklisted because of this, I will make the biggest uproar. I can't stand *********** people. Maybe RCS should rethink their system, if they can't even sort something as simple as this out. How many people haven't you done in and taken money from for no reason?!