ST
Steve T
1 reviews | Active since Mar 2014
13 Mar 2015, 09:05
Game goes the extra mile
My wife and I bought a Canon printer in 2013 with a 12 month warranty and it worked well and then suddenly stopped working in February 2015. We took it back to the dealer where we bought it (Game) and were told it would be inspected for repair and as it was out of warranty we would be quoted cost of repair to then agree to the repair or not. Shortly after I received an SMS that the printer was ready for collection and to my surprise Game handed us a brand new printer (better model than the last) with a full set of ink cartridges. Thank you Game for exceeding our expectations.
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Replies (1)Game's replyOfficial
13 Mar 2015, 09:58Hello Steve Tanton,
Thank you for your kind feedback on service received from our stores.
We are glad that we exceeded your expectations and assure you of our best service at all times.
We thank you for your support.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel; ***73
Thank you for your kind feedback on service received from our stores.
We are glad that we exceeded your expectations and assure you of our best service at all times.
We thank you for your support.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel; ***73
Game's reply13 Mar 2015, 09:58
Official
Hello Steve Tanton,
Thank you for your kind feedback on service received from our stores.
We are glad that we exceeded your expectations and assure you of our best service at all times.
We thank you for your support.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel; ***73
Thank you for your kind feedback on service received from our stores.
We are glad that we exceeded your expectations and assure you of our best service at all times.
We thank you for your support.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel; ***73
