Game give me my property!!!!!!!!!

The staff at the customer service department in Game Gateway (KZN) are terrible. I booked my HP laptop in for repairs WITH THE CHARGER in August 2020. Due to COVID I only received my laptop in November 2020 which I didn't mind. What irritated me was that MY CHARGER was not returned to me with my laptop. Apparently the repair centre didn't send it. Went back over 3 times as I was eventually told after phoning numerous times that my charger was actually there! At the customer service department. Guess what, went in today and they take 1 hour to try and find MY CHARGER. I ended up leaving the store as only David could help me even though he was busy with another customer before me hence the extremely long wait. AGAIN I LEFT FOR THE 4TH TIME WITHOUT MY CHARGER. GAME GATEWAY, I WANT MY PROPERTY. I WILL NOT COME BACK TO THE STORE. THIS NEEDS TO BE COURIERED TO ME!!!!!