Game - George garden route mall

I am LIVID with Game. I took my laptop in which started giving me problems after 3 months of buying it. The problem was on and off so a few weeks ago I decided to take it back since it was still within 6 months. It was sent to cape town and I was called to collect it coz it was “fixed” but to my surprise when I got there Monday, cape town gave feedback that there was nothing wrong with the laptop but when the consultant at game checked the laptop, he picked up that the problem was still not fixed. I was asked to leave it as they said they would fix it. The same consultant I spoke to Shawn called me and said he has to delete one of two anti virus on my laptop, but called me back shortly after he deleted it with the same feedback that the laptop is not working and would get back to me today. Now today a different consultant called me and told me a different story that my laptop has 3 anti viruses which is a DAMN LIE. He further went on and said the laptop is fine and working but when I asked if I can collect the laptop today he said tomorrow!!! I am disgusted with their inconsistency and poor and lack of customer service!!!