Game Gateway sold me a defective "New Hisense Fridge" and I'm stuck with it

Hi , please can I have some assistance with a defective fridge that was sold to me from your store in Gateway, please note I issued this complaint within 7 days of purchasing the item , a hisense repairman visited my home and acknowledged that there is a defect with the fridge and that I need to wait for game to contact me ,its been 2 weeks ?????? My groceries are going bad and I think Game should fit the bill for this. I dont want the same fridge. Theres no urgency at Game customer service. I'm really disappointed and also heartbroken to see all of my money being thrown away daily due to this faulty "new appliance".