lR
logan R

1 reviews | Active since Sept 2013

18 Jun 2019, 14:58

Game Gateway makes makes false promises

Went in December 2018 to Game Gateway to buy a cadac gas cylinder with the cooker hood which was on special, yet again, Game has NO stock, got a call back voucher for the item, Got SMS in Jan ( supplier closed )and Feb 2019 that stocks on its way, 7 Months has passed, still waiting , went over 6 times to the store and got same response "supplier has not sent stocks yet " , called many times ( cost more money holding for a salesman " . The cost of going to the to store and the phone calls made , now cost more than the item, Load shedding came, went and came back, still no gas cylinder, Game just make promises that they can't keep

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Replies (1)
Game
Game's reply18 Jun 2019, 15:54
Official
Good day Logan,

Apologies for the service received.

Please send your name, contact number and the item number to *** and cc *** so we can get this resolved/

Kind regards,

Brad Adriaan
 Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***www.game.co.za