GAME GATEWAY - ***** & PUTRID SERVICE !!!

Their customer services and related admin team doesn't even deserve quarter of a star! I still don't understand how much more inefficient a team can get with something as SIMPLE as a GIFT REGISTRY which was opened LAST YEAR! Several calls and visits were made to the store. First the staff mislaid the book. Then they mislaid the receipts, so I gave them copies. Then they lost the book again. Then the admin lady was on leave so everything came to a halt. Then there was another story. Then I was told that somebody resigned hence the further delay. It was a story after another each and every time I visited the store. I was promised several calls as soon as the issue is resolved, but that's never happened!

The Store Manager, Andries had witnessed some of the drama I was going through when the staff where running around in circles looking for all my documents. It was a total nightmare... I waited so long and they still couldn't assist. He suggested I resubmit all the documents AGAIN! So, that was done. Still no response from them. After several weeks of attempts in trying to contact Andries again - I managed to speak to him and then he promised that everything will be resolved before C.O.B that day or the very next day and he will call me .... WHAT A JOKE !

This issue is STILL PENDING UNRESOLVED !!!

So, some advice to those wanting to open up GIFT REGISTRIES at GAME GATEWAY - rather not waste your time and money with them - BUNCH OF ***** & EXTREMELY INEFFICIENT SERVICES !!!