Game Gateway KZN Horrible aftersales service

<p>I bought a Whirlpool front loader washing machine on 02 May 2016 from Game in Gateway. Three weeks back the machine stopped working for unknown reasons I then contacted the store (Gateway) to inform them that I no longer have the proof of purchase needed for the repair to be processed.</p> <p>I spoke to a guy called Vernon who told me to bring through a copy of my bank statement and machine barcode which I did on Monday 27th February 2017 and he informed that he would get back to me by Thursday which he didn't, I phoned the store but couldn't reach him as he was unavailable. I phoned through today and he said he get back to me but he never did.</p> <p>I then phoned Game HO and spoke to a guy called Herman and explained the purpose of the call but unfortunately he was quite rude to me as he said if I've lost my proof of purchase where am I expecting Game to get it from.</p> <p>I'm now sitting with a washing machine which still has 1 more year guarantee but I can't get it fixed because the store which I bought from is not willing to help. I've exhausted all my options.</p> <p> </p> <p>This very annoying and disgusting as this type of service is totally unacceptable. I even regret why I bought the machine at Game in the first place as they are only good when they wanr your money but as soon as you walk out the dooe you're nothing to them.</p>