1 reviews | Active since Aug 2021
Game Gateway faulty Maglamp
Hi I went to Game Gateway to buy a mag Lamp it only works for 2 weeks, when I get there they told me I must pay R350 for a repair where by I paid R250 for a lamp and I asked how come do I have to pay so much where by I only pay less it doesnt make any sense, the lady who was in customer service said that what I must pay if we give things for repairs. I had to fight up until they take it back. They said they will repair it for me. So they took the lamp on 3/7/2021 I went today 24/8/2021 to collect it and I was being told it out of warranty so they cant assist me. I asked how come it out of warranty where by it was not working less than that 6 months of their warranty. I spoke to a manager her name was Nokulunga and another Manager his name is Lushen. They both screamed at me and told me they cant do anything I must go. So all in all my R250 is just going down the drain just like that and their lamp it still new and it still covered with the plastic. I was so dissappointed where by it was not the first time I had a problem with them.
