GS
Gareth S

1 reviews | Active since Jun 2011

23 Dec 2019, 12:16

Game Galleria Has The Worst Service Ever

Game Galleria Electronics department has the worst customer service that I have ever experienced. On the first 2 occasions, I played it off but Friday night was the third time I got the same ****py service. You walk in and there's nobody to help you. The staff is either in the back or talking to each other, not interested in customers. You'll get 2 or three people waiting for help. When you do get help, they are so arrogant and rude as if you're disturbing their catch-up time. I walked out of there and into Checkers and got immediate help and excellent customer service that I made all my purchases there. Game Galleria... you may be cheap, but your service sucks! I'd rather pay extra and get treated with respect.

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Replies (1)
Game
Game's reply24 Dec 2019, 09:21
Official
Good Day Gareth S

Thank you for bringing this to our attention. We apologize for any inconvenience this has caused you. I have escalated the matter through to management. The reference for your complaint is "Complaint #342131"

Kind Regards
Marshalino Jankowski
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za