Game **********

I do not even think they deserve that 1 star I gave them. I bought a Plasma TV last year end of July. The TV came with a one year Guarantee. The TV only played for two months and stopped playing in early October. I was busy with exams so I did not immediately take it in. In December I went to promenade to return the TV and they told me they needed a slip and I no longer had, they took the TV anyways. I understood that this was my fault so, I swiped the TV using my bank card and that can be seen on my bank statement. I took this to Game and they told me that was not proof enough for them. I went to customer service section because I was advised by a lawyer friend that every company should have archive statements. I followed this routine and hoping that they would go through their archives because they could see I also has proof of my bank statement. I was told that would be too tedious. I was so disponded and angry at the same time. They told me had to pay R1700 to take the TV out which is almost the same price as the initial price.

Games stores are ********** stores. I have never heard of a company that considers it too tedious to go through their archive statements. I also do not understand why my bank statement can not act as proof whereas when I have to pay for purchases my bank is good enough. I am so very angry I have lost R2500+TV and am charged for a TV license whereas I last had a TV in December. Please refrain from buying appliances at Game, it is for your own good.