jT
jorika T

1 reviews | Active since Apr 2018

13 Dec 2018, 07:16

GAME *****!!!!!!!!!

12/12/2018 I received my Game Card E Statement, much to my surprise it seems that Santa has a money problem and used my Game Card to add to finance his operation this year. Just sorry he choose the wrong individual - single mom with absolute no surplus money

03/12/2018 a "Cash" Advance" was taken on my account. Problem with this I live 150 km from the nearest Game store.

Questions - How is this possible if I am in possession of my game card, Why did I not receive any sms notifications as I do normally Why do one get absolute no useful help. Is the next step to report GAME RCS to the National Credit Bureau? Do I open a ***** case against the Game Store in Somerset West?

I think one must just go aghead and to the ***** case as it seems that a lot of people are out of pocket at this point thanks to Game

0
Replies (3)
Game
Game's reply13 Dec 2018, 08:51
Official
We acknowledge receipt of your complaint with reference 22033 and apologise for your inconvenience in this matter.

We escalated the matter to RCS, Credit Provider, who will contact you to discuss this matter.  You may also contact them on ***or ***

 Rina Taute    
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game and DionWired 
Tel: ***73 / Fax: *** 

E-Mail: *** 

Best regards,

jT
jorika T's update13 Dec 2018, 10:32
Reviewer Update
Great stuff not event the email provided ********** can be used..... ********** your message wans't delivered to email address as it could not be found or unable to receive mail....... now how long till the standard email of your matter has been escalated will it take before somebody helps
Game
Game's reply13 Dec 2018, 10:50
Official
Apologies - it was a finger error - correct email address is *** and it was escalated at the same time we responded to you.

Trust the matter will be resolved soon.

Best regards,