Game FOUWAYS a circus!!!

I purchased a Snookums breast pump from Game Fourways 2 weeks ago, this pump was faulty and couldnt pump the milk propery. I contacted Game on Friday and spoke to the lady that answered, I asked for the store manager Germaux and was told he was on leave, i was then transferred to the sales manager who told me that Germaux was transferred to another store. i explained the story to him and he told me to come see him and he will sort it out. I went to the store on Saturday afternoon with my wife and Newborn child, i was directed to the store manager who was busy having a fat chat with the tellers. I stood there waiting for him for over 5 minutes, he spoke to other customers and made jokes with them, he then turned around and looked at me, didnt bother to acknowledge me or ask me if i was assisted, he then went back to his box, the guard then told him that i was there for him, when i told him i was waiting for him he asked me how would he know that? i explained the story to him and he just directed me to the returns station, I mean what was the point of telling me to come see you when i could have went there myself? when i informed him that i will let the area manager Theuns know about this he just said ok and didnt bother? why ? because i was an indian customer? go view your recordings and tell me how he was friendly with everyone else but me? i get to the returns station and was asked for the voucher card? when i had given the cash sale receipt to the lady? i was then told that i should have kept the card, yet the teller that cashed for the item told me i can discard it and keep the receipt, 2 minutes later another lady asked me why i didnt keep the card????? *** i just explained to the other lady, WHY IS IT ALWAYS GAME FOURWAYS!!!! bunch of *********** useless people!!!!