<p>I was at Game fourways to buy cartons of cigarettes. At the counter I asked the lady for Chesterfield Softaste. She looked and said the there was no loose packets. I said but I am looking for cartons. She said sorry we do not have without checking the store or asking. Is this the way to do business?????</p>
We acknowledge receipt of your complaint with reference ***1.
I am really sadden by your experience you had at our Game store recently and want to apologize for the level of service you got which was really unacceptable in terms of our Game and Wal-Mart beliefs and values. We at MDD strive to create a friendly and inviting experience for all our customers.
Senior Management will investigate this matter and will contact you to discuss this matter.
Regards.
Rina Taute
Group Customer Service Advisor
Tel: ***73
Best regards,
We acknowledge receipt of your complaint with reference ***1.
I am really sadden by your experience you had at our Game store recently and want to apologize for the level of service you got which was really unacceptable in terms of our Game and Wal-Mart beliefs and values. We at MDD strive to create a friendly and inviting experience for all our customers.
Senior Management will investigate this matter and will contact you to discuss this matter.
Regards.
Rina Taute
Group Customer Service Advisor
Tel: ***73
Best regards,
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