Game

Had no choice! GAME KIMBERLEY. I truly have no words anymore I followed the rules and all that was ask of me I bought a hp laptop at Game for R5000 had it for 4 months and it just dnt work anymore the lady that took it still told me (tjo this thing still looks new) it was with them for a full two weeks with no feedback b4 the lock down I was told to wait 21days if no feed back I am to get a refund. When I called them on the 25th day the told me its lock down! Quick question it was with them for 2 weeks and one day b4 lock down that no one knew was coming at that time... How is it that it can take even a week to know what u need to know about the issue with device....? I then called head office and then put it on record /complaint got a ref no. #&+% and all. Called them twice after that they told me I'll get feedback up till today I am still waiting.... What makes my blue note any different from the next let me not even speek of the pandemic at hand and what it has done to my business that I need what is mine in the first place would help my family and I so much coz Lord know they sitting with their products and my money for the pass month and weeks now... Need I remind how ever they had a full 2 weeks with the item and could get back to me now the only reason they have is "it's lock down that I know some places like Game is using it to their advantage and me as a customer will just have to wait... According to them... The manager

I how ever need help from higher than where I was coz its clearly no help...

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