Game ******* faulty laptops

I bought a proline laptop last week online at Game store. It was delivered this afternoon. I charged it and it charges because it went from red to green to show that its fully charged. Tried to switch it on , It doesnt switch on. I call the customer care and to be told I must take it to the nearest game for an an exchange or refund and I ordered online because the nearest store doesnt have it and I dont want a refund I need a laptop which is why I bought it. Why are you people selling faulty laptops ? What ******* is this because it seems you are running a **** ? This is unacceptable . Now I have to bear the costs again to get to the nearest Game store. This is nonsense nxaaaaaa