KK
Kesia K

1 reviews | Active since Aug 2022

02 Aug 2022, 18:07

Game false adverti*****t and their customer service suck!!!!!!! I want my money back!!

Hi I made a purchase on your online store. I am very unhappy with the order as it was falsely advertised. The laptop I purchased was a LP intel core i5 laptop 8GB 512 SSD with a number pad. When I received the Laptop it was the one without the number pad and very small in size.

I would like to return it and I want the Laptop I originally purchased.

Attached is the laptop I purchased and the laptop I received. I do not want this small laptop you sent me.

I need this laptop like yesterday already and would like you to make this an emergency please.

I send this email to them today this is what I received back. Delivery has failed to these recipients or groups:

*** The email address you entered couldn't be found. Please check the recipient's email address and try to resend the message. If the problem continues, please contact your email admin. Which means the email they have on their site is false aswell.

I drove to Game in Baywest twice the manager failed to assist me and the guy who got the laptop ready don't know jack on what to do when a customer brings back a product.

I am disappointed I want my money back and I wont ever purchase at their store again. The nerve of the manger telling the assistant to not take responsibility for the item and forced me to take the laptop with me. '

If that is customer service than flip than I don't know.

I take back that I want the original item just refund me.

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