1 reviews | Active since Jul 2015
Game fails to sell to a willing buyer!
Today I spent 1 and a half hours in Lichtenburg Game only to walk out empty handed - What a disorganised store! I wanted to buy a high chair - no price - no working scanner - no assistance - go to the front - no manager - no teller at a till - a bundle of ladies hanging onto jewellery counter examining a cell phone - drag one to customer service - get a price - Looking for a baby bouncer - no price - call for assistance - price found hiding deep under the display shelf - he stuck his hand straight in there - he knew there was a bundle of price tags hiding inside.. Later, I want to buy 6 white plastic chairs - they are stacked tightly - go to the front - ask for assistance - and wait and wait and wait.... two announcements - no appearances... Google head office, call head office, get told to speak to Herman - get connected to James - blood pressure rising... James says he will call the Manager in Lichtenburg - so I wait.. and wait - call Herman get James - 'It's me again, I'm still waiting...' - 'Oh' he says - I will be reporting this on FB - 'Of course!\ he says - min gepla! --> My little month end shopping expedition in Game is still parked at the till... <br> "
We acknowledge receipt of your complaint with reference *** and would like to apologise for any inconvenience caused.
This matter was referred to the store management of Game Lichtenburg for further investigation.
Regards
Herman van der Berg
Customer Service Advisor
***
***73
We acknowledge receipt of your complaint with reference *** and would like to apologise for any inconvenience caused.
This matter was referred to the store management of Game Lichtenburg for further investigation.
Regards
Herman van der Berg
Customer Service Advisor
***
***73
