NC
Nhlalala C
1 reviews | Active since Apr 2025
17 Apr 2025, 09:36
Game failed transaction with no refunds.
I had bad experience with gamestoressa I placed online order of fridge and plug surge my money was taken but the order failed, they are not even refunding me my money ever since 21st of March 2025 .Buy there knowing that you will lose your money. Please help me to get my money back.
Helpful (0)
Replies (1)0
Replies (1)
Game's replyOfficial
17 Apr 2025, 15:22Hi Nhlalala, thanks for getting in touch. We understand that you are awaiting a refund, and we apologize for the delay. Your case has been escalated to our finance department and they are working diligently to resolve this matter. Please know that we are committed to resolving this as swiftly as possible and ensuring you receive your refund. We will notify you immediately through your provided contact details once there is an update on this matter. We are grateful for your patience and understanding during this process and apologize for any inconvenience that this has caused. Thank you for your continued patience and understanding.
Game's reply17 Apr 2025, 15:22
Official
Hi Nhlalala, thanks for getting in touch. We understand that you are awaiting a refund, and we apologize for the delay. Your case has been escalated to our finance department and they are working diligently to resolve this matter. Please know that we are committed to resolving this as swiftly as possible and ensuring you receive your refund. We will notify you immediately through your provided contact details once there is an update on this matter. We are grateful for your patience and understanding during this process and apologize for any inconvenience that this has caused. Thank you for your continued patience and understanding.