JH
Janis H

1 reviews | Active since Aug 2018

10 Aug 2018, 12:44

GAME EXTENDED WARRANTIES / CUSTOMER SERVICE

Paid for extended warranty 2 service calls in 3 weeks fo a washing machine, get told the water wasnt on, washing machine door doesnt open timer makes you wait 2 days before unlcoking. nothing is resolved no feedback from technicians no working washing machine Calll the call centre help line no consultans available for 30 mins holding on a call

0
Replies (1)
Game
Game's reply10 Aug 2018, 14:06
Official

Good day,

We are pleased to inform you we have received your query at the Customer Care Centre and would like to apologise for any inconvenience caused.

We have logged your request with reference number ***0

The matter was referred to Extended Warranty Management who will be in contact with you to discuss this matter

Regards

Game Customer Service

***

***73

/h