JB
Johannes B
1 reviews | Active since May 2020
15 Oct 2025, 13:03
Game extended warantee devision
I have reported my tv that has broken on the 10.10.2025 to there extended warantee department then I was told there policy is for 24-48 hours it now the 15.10.2025 and up to date no technician have call me to say when they will be on sight to do the repairs.
I got a Ref number IK314 and email Ref Ik 928 . This is the worst customer service I ever expierience . By now my tv was allready supposed to be up and running. GAME DOES NOT KNOW WHAT THE WORD CUSTOMER SERVICE MEANS THEY SO PHEFETIC .
Helpful (0)
Replies (3)0
Replies (3)
Game's replyOfficial
15 Oct 2025, 15:09Hi Johannes, I am so sorry for the lack of communication on our side. Kindly be advised that your query is with our senior team to assist you accordingly and the technicians will be in touch with you, as it does take 2-3 working days before they make contact.
Best regards,
Game's reply15 Oct 2025, 15:09
Official
Hi Johannes, I am so sorry for the lack of communication on our side. Kindly be advised that your query is with our senior team to assist you accordingly and the technicians will be in touch with you, as it does take 2-3 working days before they make contact.
Best regards,
JB
Johannes B's updateReviewer Update
15 Oct 2025, 16:26It's allready the 15 and its Wednesday game needs to catch a wakeup for this inconvienance
JB
Johannes B's update15 Oct 2025, 16:26
Reviewer Update
It's allready the 15 and its Wednesday game needs to catch a wakeup for this inconvienance
Game's replyOfficial
16 Oct 2025, 08:13We're so sorry for the inconvenience caused.
Best regards,
Game's reply16 Oct 2025, 08:13
Official
We're so sorry for the inconvenience caused.
Best regards,