LT
LEMOGANG T

1 reviews | Active since Nov 2016

03 May 2017, 01:07

Game employees not helpful

<p>Can someone get my TV delivered PLEASE! drove from kagiso to Westgate, key west, cradlestone and finally clearwater mall. Found the last set of TV I was looking for. Some other employee sells it to someone else and we left without a TV. No apology, he disappeared. I'm told to drive to other stores again. Now I paid for this TV already. I was told to collect on Monday, no TV delivered to store. Am I supposed to skip work the day you finally deliver the TV? I'm not happy as I'm even told to pay for delivery after everything I've been through. What else must I do? Must I go to Cape Town before I can get my TV? The guy who sold the set to me is helpful and in contact with me, but the process and the other guy must be sorted!</p>

0
Replies (2)
Game
Game's reply03 May 2017, 11:12
Official

Good day,

We acknowledge receipt of your complaint with reference ***9 and would like to apologise for any inconvenience caused.

This matter was referred to management for further investigation.

Regards

Game Customer Service

***

***73

LT
LEMOGANG T's update08 May 2017, 12:29
Reviewer Update

After 2 weeks of my TV purchase, guy finally delivers my TV set, but drives over my neighbours water meter on his exit. All he had to say was sorry and drive off. I'm left without airtime after continually calling him to bring my TV, and a bill of more than R600 for the water wasted and fixing of the meter! I am so angry and disgusted by the way I am treated. This has got to be the worst service ever!