GAME EMPLOYEES COMMIT ***** AND ***** FROM CUSTOMERS

<p>I bought aDefy washing Machine from GAME SECUNDA in 2012 and they sold me an extended 3 years warranty of R699, I bought and paid for it cash but instead the employees stole and pocketed my R600 and only tilled R100 but gave me a till slip for R699 and warranty Contract that stated that i had a valid contract, i come back 3years later to claim against my warranty contract in JULY 2017 only to be told that my extended warranty was bought on a 4months contract which AUTO REVERSED in December 2012 due to only receiving R100 payment and no further payment was made, my Washing Machine is broken and GAME claim that employee is no longer with them and without a valid warranty they cant help me even though i have all GAME till slips stating R699 but their system states otherwise and GAME Head Office refuse to help me at store Costs cause it may cost them to give a new Machine and that will be too much loss for them, WHAT ABOUT ME, THE CUSTOMER? WHAT ABOUT MY LOSS!!! Store manager Refilwe Matsididi explains that it is out of her hands if Head Office REFUSE to help me. I lost have not only lost my hard earned money R700 But now i'm faced with the expense of paying over R3000 to repair my washing machine or Buying a new ONE. My Consumer rights/voice has been silenced with no one to help me. </p>