CP
Carmen P

1 reviews | Active since Sept 2020

30 Sept 2020, 16:36

Game

This is the 3rd time I call to close my account after I have paid the settlement amount. I have proof of more then 4 calls and still they did not close it, so this shows my credit score is bad. This is the most terrible service I have ever received. I would not suggest that anyone open an account with game!

0
Replies (1)
Game
Game's reply30 Sept 2020, 16:55
Official
Good day Carmen,

Thank you for taking my call.

Please except our sincerest apology for the experience and service you have received.

As discussed over the phone, I will escalate this matter to the senior management at RCS and they will look into it and get back to you.

Thank you,

Regards
Mlindeli

Best regards,