1 reviews | Active since Dec 2016
Game Eastage, worst sales staff anywhere, If you want to be disrespected shop at game
Sales staff extremely rude to customers, shelves hidden behind pillars, when asking a sales person "Quinton" for assistance to get a pack of headphones from the shelf hidden behiond a pillar he first ignored me, thinking he didn't hear me I took a step closer to him and asked again, he then ignored me and walked to another customer who was looking at TV's when I asked again he said he just looked at me and said another customer, then when I complained about the shelf behind the pillar he said tell head office, I asked him to see a manger and he just laughed. I asked one of the other sales people if I could speak to a manager and after waiting more than 20 minutes he showed up and showed no concern over the situation, I lost my temper and only then he started reacting but not because of the poor people s****s his staff has but because I was upset at his staff.
This is not the first time this kind of thing has happened at this branch. after 20 plus years of supporting game I will never shop there again. I got my headphones from another retailer and gladly paid more than double the price.
Good day,
We acknowledge receipt of your complaint with reference ***9 and would like to apologise for any inconvenience caused.
This matter was referred to management for further investigation and action.
Regards
Game Customer Service
***73
Good day,
We acknowledge receipt of your complaint with reference ***9 and would like to apologise for any inconvenience caused.
This matter was referred to management for further investigation and action.
Regards
Game Customer Service
***73
