Game East Rand Mall - Pathetic, Poor Customer Service for Online Orders

I ordered a phone online. Received my confirmation that the phone was ready for collection. Only to first be questioned regarding the legitimacy of the confirmation email. Then after confirming I am not in fact a ****, to be told 100 different conflicting stories regarding the phone. They settled on that they didn't have it in stock. However, they would deliver to my address by the end of the day. Low and behold, still no delivery or contact to explain what the current situation is. So, I will be forced again to go to the store and deal with people who obviously have no idea what they are doing.