TS
Tsakane S

1 reviews | Active since Jun 2018

04 Jul 2019, 07:51

GAME EAST GATE *FALSE ADVERTISING *

On Tuesday I received a advertised sale pamphlet that an original Rama 500gm X 3 is R30. On Wednesday I go there they told me that it's a mistake. When I walked in the very same sale pamphlet is still on customer service 4 Customers to use. I wanted clarification the consultant wanted me to understand that it's an incorrect item. He stoled me that they will not give it to me with that money. As a customer I believe that the price u see is the price u pay drove there for nothing. Consultant needs to be trained in the level of putting themselves into customers shoes. False advertising is not right.

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Replies (1)
Game
Game's reply04 Jul 2019, 09:28
Official
Hi Tsakane,

I'm sorry for the service you received in store and the inconvenience caused.

I understand you took the time to go to the store for the margarine. Rest assured I will be looking into the matter.

Kindly email your contact details to  *** with my name in the subject line. 

I look forward to hearing from you.

Kind Regards Suhayfa Gabriels Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ *** www.game.co.za