DK
David K
1 reviews | Active since Sept 2020
28 Oct 2020, 13:24
Game dropping the ball over and over again!!!
After being a client of Game Stores for years, i registered for the pre launch of the ps 5 console only to find out that the pre orders went live with out any notice from Game!!! What was the point of registering for the ps5 pre orders only to not have any information told about when it went live!!!!! I was however sent a pre order page for he xbox... i didnt sign up for that at all!! What is your problem?
Game has been dropping the ball a lot lately and i for one will be taking my business else where as well as letting every person i know that the service is terrible and thats its not worth tour time dealing with this company
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Replies (2)DK
David K's updateReviewer Update
29 Oct 2020, 10:59Good day Tammy
I hope this mail finds you well. Thank you for replying to me however i have tried calling head office of game as well as other numbers associated with game and i have been given the run around with each call. Yesterday after receiving the number for the game offices i tried calling roughly 12 times and the phone just rang.... not even decent enough to have an answering service. What happened to game being a store that assisted its customers, especially after i shop (due to this i can say shopped because i doubt i will be going back to game on principal) there regularly. As well as having bought every console which i have owned in the past from your company. I know i may be a small fish in the grand scheme of business but i still deserve better as a long standing client that has been brand loyal to your company.
Please do get back to me asap with what has transpired as well as what actions you will take to rectify this matter!
Regards
David K
I hope this mail finds you well. Thank you for replying to me however i have tried calling head office of game as well as other numbers associated with game and i have been given the run around with each call. Yesterday after receiving the number for the game offices i tried calling roughly 12 times and the phone just rang.... not even decent enough to have an answering service. What happened to game being a store that assisted its customers, especially after i shop (due to this i can say shopped because i doubt i will be going back to game on principal) there regularly. As well as having bought every console which i have owned in the past from your company. I know i may be a small fish in the grand scheme of business but i still deserve better as a long standing client that has been brand loyal to your company.
Please do get back to me asap with what has transpired as well as what actions you will take to rectify this matter!
Regards
David K
DK
David K's update29 Oct 2020, 10:59
Reviewer Update
Good day Tammy
I hope this mail finds you well. Thank you for replying to me however i have tried calling head office of game as well as other numbers associated with game and i have been given the run around with each call. Yesterday after receiving the number for the game offices i tried calling roughly 12 times and the phone just rang.... not even decent enough to have an answering service. What happened to game being a store that assisted its customers, especially after i shop (due to this i can say shopped because i doubt i will be going back to game on principal) there regularly. As well as having bought every console which i have owned in the past from your company. I know i may be a small fish in the grand scheme of business but i still deserve better as a long standing client that has been brand loyal to your company.
Please do get back to me asap with what has transpired as well as what actions you will take to rectify this matter!
Regards
David K
I hope this mail finds you well. Thank you for replying to me however i have tried calling head office of game as well as other numbers associated with game and i have been given the run around with each call. Yesterday after receiving the number for the game offices i tried calling roughly 12 times and the phone just rang.... not even decent enough to have an answering service. What happened to game being a store that assisted its customers, especially after i shop (due to this i can say shopped because i doubt i will be going back to game on principal) there regularly. As well as having bought every console which i have owned in the past from your company. I know i may be a small fish in the grand scheme of business but i still deserve better as a long standing client that has been brand loyal to your company.
Please do get back to me asap with what has transpired as well as what actions you will take to rectify this matter!
Regards
David K
DK
David K's updateReviewer Update
02 Nov 2020, 12:40And still no reply as per usual that you come to expect from lazy customer service department
DK
David K's update02 Nov 2020, 12:40
Reviewer Update
And still no reply as per usual that you come to expect from lazy customer service department