1 reviews | Active since Dec 2017
GAME DOESN'T GIVE GIFT RECEIPTS???!!!
GAME DOESN'T GIVE GIFT RECEIPTS???!!!
I purchased a Bennet Read blender yesterday 22nd November 2020, that I am gifting somebody for their birthday. Game The Glen said they can't print a gift receipt that doesn't reflect the price. I am grossly DISGUSTED that in the retailing world of 2020, when so many other retailers offer this most basic service - ESPECIALLY at around the biggest holiday of the year, GAME cannot assist.
After an Instagram DM conversation, an assistant checked with the store and confirmed that this was not possible. How is this a store-localised service? How is Game operating in the 21st century when they're soooo backwards? The assistant advised me to EITHER give my purchase receipt to the person I'm gifting (purchase was on store card); or to hold on to the receipt until the gift-receiver needs to return/exchange the product! This is ridiculous Game. You need to step it up and also figure out how to service your customers better.
Can someone from Game figure out how to solve this so I can keep proof of my purchase against my account, and simultaneously protect the user of the blender should they have a problem with the unit and need to utilise their product warranty?
We are pleased to inform you we have received your query/complaint at Game Customer Care. We apologize for any inconvenience caused.
We have logged your request with reference number # 728074
The matter will be referred to Senior Management who will contact you to discuss this matter. Please allow 24 hours for a response.
Please do not hesitate to contact the Game Customer Care should you need any further assistance.
Rina Taute
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game
E-Mail: ***
Best regards,
We are pleased to inform you we have received your query/complaint at Game Customer Care. We apologize for any inconvenience caused.
We have logged your request with reference number # 728074
The matter will be referred to Senior Management who will contact you to discuss this matter. Please allow 24 hours for a response.
Please do not hesitate to contact the Game Customer Care should you need any further assistance.
Rina Taute
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game
E-Mail: ***
Best regards,
I will be waiting for your response. .Surely Mass Discounters/Game can devise a way to print a Gift Receipt in 2020? It would be grossly disappointing to find out that I can't buy anything from Game and gift it to somebody else without waving a price-tag under their noses. Here's hoping Game can step up to 21st century retailing, please.
Thanks,
Seipati Z. Gqoloma
I will be waiting for your response. .Surely Mass Discounters/Game can devise a way to print a Gift Receipt in 2020? It would be grossly disappointing to find out that I can't buy anything from Game and gift it to somebody else without waving a price-tag under their noses. Here's hoping Game can step up to 21st century retailing, please.
Thanks,
Seipati Z. Gqoloma