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MV
Michelle V

1 reviews | Active since Dec 2015

14 Dec 2017, 15:05

Game does not want to help customer with extended warranty

This is now the 3rd time that my Defy Dishwasher broke. The 1st it happend I gave all the machines detail with the slip and warranty and the machine got repaired. The 2nd time I called and they assisted me because they have the information already even though they took long. Now 3rd time they want me to re-send everything... so I did. The warranty with the till slip. Now Game does not want to assist me because I dont have the extended warranty slip even though I have all the other papers. Game wpuld not give a extended warranty if I did not pay. The papers I have is the papers I got from Game. I have tried to contact the Warranty departmet on ********** 383 but each time my call gets hung up. This is the worst service ever.

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Replies (5)
MV
Michelle V's update15 Dec 2017, 09:16
Reviewer Update
Note that it is the yellow slip the store the store wants from me and it is them who was suppose to keep what they want from me. Now the customer must suffer the consequences because Games *********** employees cant manage a proper filing system. Now the dont want to assist me because they cant find their papers. All my paper work I have.
MV
Michelle V's update15 Dec 2017, 09:19
Reviewer Update
And now the ****ed up manager Meshack says i did not pay for the extended warranty. This store and his *********** manager and stuff are ****ed!!! I will publish this on every sosial media so that this ****ed up store gets boikot.
MV
Michelle V's update15 Dec 2017, 09:44
Reviewer Update
I have called ********** 991 several times and again all my calls gets hung up. How more ****ED can Game store and headoffice be???? Worst ****ing service ever!!!!
MV
Michelle V's update15 Dec 2017, 10:10
Reviewer Update
On the line for an hour with ********** 991 and my call has been transfered 8 times still no answer, cut off several times. Worst service ever. Regret buying my stuff at Game will not make use of this store ever again.
MV
Michelle V's update15 Dec 2017, 10:15
Reviewer Update
The operator on ********** says that they dont opperate with Game but this is the number give for Game Head Office.