1 reviews | Active since Jul 2012
Game does not uphold promotional prices
<p>The Game store in Boksburg did not want to uphold the current Glodina towel special currently being advertised. The product was available but the store assistant informed us that the promotion was over - which is not the case as the pamphlet shows it ending on the 5 July.</p>
We acknowledge receipt of your complaint and apologise for your inconvenience in this matter.
Please accept my apologies for the lack of service you received in the store.
I assure you that we do take customer service very seriously, and are of the mindset that aside from the financial benefit that customers bring to the store, more importantly, you spend your time in the store which is portions of your life. Store Management will contact you to discuss this matter.
Regards.
Rina Taute
Group Customer Service Advisor
We acknowledge receipt of your complaint and apologise for your inconvenience in this matter.
Please accept my apologies for the lack of service you received in the store.
I assure you that we do take customer service very seriously, and are of the mindset that aside from the financial benefit that customers bring to the store, more importantly, you spend your time in the store which is portions of your life. Store Management will contact you to discuss this matter.
Regards.
Rina Taute
Group Customer Service Advisor
Further to the above matter we confirm that management contacted you to advise that you can purchase the towels at the promotional price.
We look forward having you in the store.
Regards.
Rina Taute
Group Customer Service Advisor
Further to the above matter we confirm that management contacted you to advise that you can purchase the towels at the promotional price.
We look forward having you in the store.
Regards.
Rina Taute
Group Customer Service Advisor